We are Progressive
An insight isn’t worth the paper it’s written on if its discovery hasn’t been reached rigorously. That’s why we’ve sought out new and innovative methods since embarking on our journey in 1985.
Whether you’re looking to influence behavioural change or drive forward a commercial strategy, our committed and passionate team will work with you to find the right research solution that delivers understanding and makes a difference. Each project follows a bespoke research plan, often involving methods unique to us.
We offer the full range of qualitative and quantitative techniques, as well as our proprietary specialist services.
Our story...
Founded in 1985, Progressive has grown from its original team of two to Scotland’s largest independent agency with over 20 staff based in our Glasgow and Edinburgh offices. Our fieldwork team of dedicated professional interviewers covers the whole of Scotland from the Northern Isles to the Borders, and we work with partners to ensure full UK coverage when required.
We have a diverse range of clients spanning the public, private and third sectors, including government, local authorities, key public services, the NHS, advertising agencies, charities, and brands and businesses of all sizes. We pride ourselves on developing strong long term relationships with clients, which means we can fully immerse ourselves in their business and goals leading to research that truly delivers impact. We’re especially proud of our place on the Scottish Government’s Market Research Framework; it has given us the opportunity to stretch ourselves and bring many of our most innovative methods to the market for a broad range of organisations.
We have a strong commitment to quality and are fully accredited to ISO 20252: 2019; we are Market Research Society Company Partners and hold Cyber Essentials Accreditation.
Our people...
Sarah Ainsworth
Joint Managing Director
Diane McGregor
Joint Managing Director
Leah Ringland
Research Director
Ruth Bryan
Research Director
Valerie Strachan
Associate Director
Elise Livingstone
Research Manager
Jonnie Felton
Research Manager
Olly Brown
Research Manager
Heather Jamieson
Senior Research Executive
Jamal Hassan
Research Executive
Susan Cummins
Operations Director
Amy MacPherson
Senior Operations Manager
Abel McNamara
Senior Operations Manager (DP)
Chris Iskander
Operations Executive (DP)
Kieran Brough
Operations Executive (DP)
joined Progressive in 2018 and is responsible for scripting surveys and data processing. Kieran is outgoing and has a keen eye for detail. Kieran is also studying a degree in Data Science and AI.
Rachel Young
Operations Executive
Kirsty Docherty
Head of Finance
Carole Oag
Financial Director/Chairperson
And we do this...
Quantitative research
It’s a numbers game and we offer a full range of services to gather robust and accurate data, including online surveys, face-to-face and telephone interviewing, omnibus services and mystery shopping.
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Qualitative research
Fancy a chat? Qualitative methods can get to the heart of a topic and allow for a deeper understanding of the issues – through our in-depth interviews, online and face-to-face focus groups, and ethnographic and observational techniques.
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Work with Progressive
Want to join our team? We’re always keen to hear from budding researchers – send in your CV if you’re interested in an executive or operations role with us.